Privacy policy

Welcome, and thank you for your interest in Code40, Itd. and Product Keep4U (“Code40”, “we,” or “us”) and our website at www.keep4u.app, as well as all related websites, networks, applications, and other services provided by us (collectively, our “ Service”).

This Privacy Policy (the “Policy”) describes the information that we gather from you on the Service, how we use and disclose such information, and the steps we take to protect such information. By using the Service, you consent to the privacy practices described in this Policy.

This Policy is incorporated into and is subject to the Keep4U Terms of Service. Capitalized terms used but not defined in this Policy have the meaning given to them in the Code40 Itd. Terms of Service.

Information We Collect on the Service:

Personal Information

When you use the Service, you may provide and we may collect “Personal Information”, which is information that specifically identifies you as an individual. Examples of Personal Information include your name, email address, mailing address, image, and mobile phone number. If you give us personal data that does not specifically identify you, such as your date of birth, and we link it together with your Personal Information, we will treat that personal data as your Personal Information.

Cookies.

When you use the Service, we may send one or more small text files containing a string of alphanumeric characters (“cookies”) to your device. Some cookies disappear when you close your browser, but others may persist on your device after you close your browser and may be used on subsequent visits to the Service, such as to remember your user name and preferences.

Automatically Collected Information

When you use the Service, we may automatically record certain information from your device by using various types of technology, including web beacons (also known as “clear gifs”). This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web sites or search terms that you view just before or just after you use the Service, the pages or other content you view or otherwise interact with on the Service, the dates and times that you visit, access, or use the Service, and other information collected by our analytics provider. We also may use these technologies to collect information regarding your interaction with email messages or other service features, such as whether you opened a message, or the times at which you marked a task complete on a visual checklist. This information is gathered from all users, and may be connected with your Personal Information.

Location Information.

We may obtain information about your physical location, such as by use of GPS and other geolocation features in your device, or by inference from other information we collect (for example, your IP address indicates the general geographic region from which you are connecting to the internet).

Third Party Web Beacons and Third Party Buttons

We may display third-party content on the Service, such as Facebook “like” or “share” buttons, that may use cookies or function as web beacons. Information collected through third-party web beacons and buttons is collected directly by these third parties, not by Code40 Itd. Information collected by a third party in this manner is subject to that third party’s own data collection, use, and disclosure policies.

Information from Other Sources

We may obtain information, including Personal Information, from third parties such as Airbnb or from other Service users. For example, when a Host sends a Cleaner or Technician an invitation to use the Service, the Host may provide the Cleaner’s or Technician email address to us.

How We Use the Information We Collect

We use information we collect on the Service to provide the Service and operate our business in the following ways:

• We use the information that we collect on the Service to operate, maintain, enhance and provide all features of the Service, to provide services and information that you request, to respond to comments and questions and otherwise to provide support to users.
• We use the information that we collect on the Service to understand and analyze the Service usage and preferences of our users, to improve the Service, to generate statistics and Reputation Scores, to make recommendations, and to develop new products, services, features, and functionality.
• We may use your email address or other information we collect to contact you for administrative purposes such as customer service or to send communications, including updates relating to products or services we offer.
• We may use cookies and automatically collected information to: (i) personalize our Service, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the Service; (ii) provide customized content and information; (iii) monitor and analyze the effectiveness of the Service and marketing activities; and (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed.

When We Disclose Information

Except as described in this Policy, we will not disclose your Personal Information that we collect on the Service to third parties. We may disclose information to third parties in the following circumstances:

• Any information that you voluntarily choose to expose to other users of the Service will be available to anyone who has access to that content. For example, when a Host sends a Job to a Cleaner or Technic, that this User will be able to view information about the Host and the Job.
• We work with third party service providers to provide website, application development, hosting, maintenance, and other services for us. These third parties may have access to or process your information as part of providing those services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
• We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement, regulators, or other governmental agencies.
• We also reserve the right to disclose your information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
• We may disclose your Personal Information to third parties if you give your consent to such disclosure.
• Information about our users, including Personal Information, may be disclosed and transferred to an acquirer, successor, or assignee of Code40 Itd as part of any merger, acquisition, debt financing, sale of stock or assets, or similar transaction, or in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
• We may make certain aggregated, automatically-collected, or otherwise non-Personal Information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.

Your Choices

You may, of course, decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You may update, correct, or delete your account information and preferences at any time by accessing your account preferences page on the Service. If you wish to access or amend any other Personal Information we hold about you, you may change it directly in Service Keep4U. Please note that while any changes you make will be reflected in active user databases within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

We do not provide your Personal Data to third parties for their marketing purposes, and therefore do not offer an opt-out for third-party marketing programs. If, in the future, we implement any program that shares your Personal Information with third parties for their marketing purposes, we will modify this Policy accordingly.

If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may continue receiving promotional communications from us during that period. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.

Your device operating system or browser may include settings, options, or add-on components to control the placement and presence of cookies and access to location information. Please note that if you choose to refuse or delete cookies from the Service, or to deny the Service access to your location information, you may not be able to utilize the features of the Service to their fullest potential.

Code40 sp. z o.o. shall not be liable to the User for damages and non-fulfilment of obligations caused by any technical faults and failures as well as technical interruptions.

We do not track our website visitors over time and across third party websites to provide targeted advertising and do not specifically respond to Do Not Track (“DNT”) signals. However, some third party websites do keep track of your browsing activities, including across other websites on the internet, which enables these websites to tailor what they present to you. If you are visiting such websites, your browser may allow you to set a DNT signal on your browser so that third parties know you do not want to be tracked.

Third-Party Services

The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Service. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Children’s Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect Personal Information from children under the age of 13. If you are under 13 years of age, then please do not use or access the Service at any time or in any manner. If we learn that Personal Information has been collected on the Service from a child under 13 years of age, we will take appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 13 years of age has obtained an account on the Service, please alert us at serwis@code40.pl and info@keep4u.app

Data Security

Please be aware that no security measures are perfect or impenetrable. Although we use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of Personal Data that we collect and maintain, we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Additionally, we cannot control the actions of other users with whom you may choose to share your information. Further, even after information posted on the Service is removed, caching and archiving services may have saved that information, and other users or third parties may have copied or stored the information available on the Service.

International Visitors

The Service is hosted in Poland. If you are located in the European economic area or other regions of the world with laws governing data collection and use, we comply with applicable legal requirements providing adequate protection for the transfer of personal information. Personal data is not transferred from third countries as defined by data protection legislation. This means that we do not transfer them outside the European Union. Note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to those countries may not have the same data protection laws as the country in which you initially provided the information.

Changes and Updates to this Policy

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make the revised Policy available through the Service, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood and agreed to the revised Policy.

Copyright, licence to use the Application

The copyright and intellectual property rights in the Application as a whole and in its individual elements, including the content, graphics, works, designs and signs available within it, belong to Code40 sp. z o.o. or other authorised third parties and are protected by the Copyright Act and other provisions of generally applicable law. The protection granted to the Application covers all its forms of expression.
The Application is to be treated as any other work subject to copyright protection.
The User may not copy the Application, except as permitted by mandatory provisions of mandatory law. You also undertake not to modify, adapt, translate, decode, decompile, disassemble or in any other way attempt to determine the source code of the Application, except to the extent permitted by mandatory regulations.
When you use the Application, you do not receive any copyright in the Application.
The User is granted only, under the terms and conditions indicated in these regulations, a free, non-transferable, worldwide and non-exclusive licence entitling him to use the Application in a manner consistent with its intended use, with these Regulations, and with the law and good morals, bearing in mind respect for the personal rights, personal data, copyrights and intellectual property of Code40 sp. z o.o. , other Users and third parties.
Under the licence granted, the User is authorised to use the Application by downloading it, installing it, temporarily copying it to the memory of the User’s mobile device, using and displaying it to the extent necessary to use the Application in accordance with its intended purpose and solely for his/her own use.

The licence is granted at the moment of downloading the Application and creating a user account and is confirmation that the user has read and fully accepts the content.

The trademarks of Keep4U (name, logo) and of Code40 sp. z o.o, as well as of third parties, must be used in accordance with the applicable legislation. Their use without the written approval of Code40 sp. z o.o. is a breach of the above regulations and will be the basis for the commencement of the liability procedure.

Final provisions

Code40 sp. z o.o. reserves the right to amend these Terms of Use for important reasons, i.e.: change of legal regulations; change of the scope or form of the services provided as part of the Application – to the extent that such changes affect the provisions of these Terms of Use.

In the case of conclusion of continuous agreements on the basis of these Terms of Use (e.g. use of the Application), the amended Terms of Use shall be binding upon the User if the requirements specified in Articles 384 and 384[1] of the Civil Code have been met, i.e. the User has been correctly informed of the amendments and has not terminated the agreement within 14 calendar days from the date of such notification. If the changes to the Terms and Conditions result in the introduction of any new fees or the increase of the current fees, the User who is a consumer has the right to withdraw from the contract by uninstalling the applications.

In matters not covered by these Terms and Conditions, generally applicable provisions of Polish law shall apply, in particular: Civil Code; Act on provision of services by electronic means of 18 July 2002 (Journal of Laws 2002 No. 144, item 1204 as amended); Act on Consumer Rights and other relevant provisions of universally applicable law.

The choice of Polish law does not lead to depriving the consumer of the protection granted to him/her under provisions that cannot be excluded by agreement under the law of the country where the consumer has his/her habitual residence, provided that the trader: (1) pursues his commercial or professional activities in the country in which the consumer has his habitual residence; or (2) directs such activities by any means to that country or to several countries including that country; and the contract falls within the scope of such activities.

The consumer has the following examples of out-of-court complaint and redress procedures: (1) an application for dispute resolution to a permanent amicable consumer court (for more information, see: http://www.spsk.wiih.org.pl/); (2)an application for out-of-court dispute resolution to a provincial inspector of the Commercial Inspection (for more information, see the website of the inspector with jurisdiction over the Seller’s place of business); and (3) the assistance of a district (city) consumer ombudsman or a social organisation whose statutory tasks include consumer protection (e.g. Federation of Consumers, Association of Polish Consumers). Advice is provided, inter alia, by e-mail at porady@dlakonsumentow.pl.

A platform for online dispute resolution between consumers and traders at EU level (ODR platform) is available at http://ec.europa.eu/consumers/odr. The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and traders seeking to resolve out-of-court a dispute concerning contractual obligations arising from an online contract of sales or service contract (for more information, see the website of the platform itself or the website address of the Office of Competition and Consumer Protection: https://uokik.gov.pl/spory_konsumenckie_faq_platforma_odr.php)

Our Contact Information

The Service is offered by Code40, Inc., located at Wolczanska Street 125, Lodz, 90-521, POLAND. Please contact us with any questions or comments about this Policy, your Personal Information, our use and disclosure practices, or your consent choices, either at that address or by email at serwis@code40.pl and info@keep4u.app